Policies

POLICIES
Responsibility, Quality, Sustainability
Sustainable Development Policies
At Bitex Refinery, sustainability is an integral part of the way we operate and do business. We are committed to creating a safe and healthy working environment for everyone, while developing and delivering products that contribute to sustainable development. Our objectives include:

• Increasing energy efficiency and reducing climate impact.
• Creating an attractive workplace and respecting all employee rights.
• Being a responsible business partner and good neighbor in the community.

Our corporate policies address the environmental, economic and social aspects of sustainable development and include:

• Code of Conduct: An ethical framework to guide all our processes.
• Competition Compliance: Ensuring fair and legal practices in the marketplace.
• Anti-corruption and anti-bribery: Commitment to integrity at every level of the organization.
• Health, Safety, Environment and Quality (HSSE&Q): Policies that ensure a healthy and safe environment for our employees and community.
• Respect for Human Rights: Employee rights are at the heart of our human resources policies.
Occupational Health and Safety Policy (OHSP)
Bitex Refinery promotes a strong health and safety culture. Every employee and contractor is committed to contributing to maintaining health and safety in their work activities, supported by awareness programs and training.
We apply clear policies that include:

• Health, Safety, Environment and Quality (HSSE&Q) Policy
• Preventive Health Care Policy
• Safety and Travel Policy
• Alcohol and Drug Policy

The Safety Code is a clear guide to support every employee to act in a way that can avoid situations that could cause personal injury, environmental damage or damage to equipment. It covers aspects such as working at height, lifting heavy loads, working in confined spaces and process safety.
Code of Conduct
At Bitex Refinery, we conduct our activities ethically, fairly and in full compliance with applicable laws and regulations. This code applies to every business decision and every aspect of our company. Our principles of conduct include:

• Integrity: Applying high ethical standards in all our business relationships.
• Respect: Treating customers, suppliers, employees and other parties with respect and consideration.
• Confidentiality: Maintaining the confidentiality of company and customer data.
• Compliance: Ensuring that business decisions comply with all applicable laws and regulations.
REACH
We apply the best principles to ensure that our products and processes comply with the latest European and international regulations, guaranteeing quality, safety and respect for the environment.